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Accessibility Statement

HERO is committed to providing a website that can be used by people with a wide range of abilities and assistive technologies.

Last updated: August 25, 2026

HERO aims to provide equal access to its public website and uses the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as its technical target for design, content, and ongoing review.

1. Measures implemented

  • semantic headings and landmark regions;
  • a keyboard-accessible skip link and visible focus indicators;
  • descriptive alternative text for meaningful images;
  • responsive layouts that support mobile use and browser zoom;
  • text and interface colors selected for readable contrast;
  • reduced motion when the user requests it; and
  • plain-language labels for links, navigation, and contact actions.

2. Ongoing work

Accessibility is an ongoing process rather than a one-time certification. HERO reviews new content and significant site changes, addresses reported barriers, and may update this statement as the website or relevant guidance changes.

3. Third-party content

The site links to WhatsApp, which is operated by a third party and has its own accessibility features and limitations. HERO does not control that external service. If WhatsApp prevents you from contacting HERO, report the problem and request a reasonable alternative.

4. Feedback and assistance

If you encounter an accessibility barrier, contact HERO through WhatsApp at +1 (870) 666-0440. Please identify the page, describe the problem, mention the browser or assistive technology if useful, and state the format or assistance you need. Do not include sensitive information.

5. Response

HERO will make reasonable efforts to acknowledge accessibility feedback, investigate the issue, provide the requested information in an accessible way when feasible, and prioritize remediation according to impact.

This statement describes HERO's accessibility objective and current measures; it is not a representation that every page or third-party service will be free of all barriers at all times.